Privacy Policy

Welcome to Bulb Garden Store! At Bulb Garden Store (“we,” “us,” or “our”), we value your trust just as we value the quality of our plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website herbaceousplants.com or make a purchase from us.

We serve gardening enthusiasts worldwide (with limited exceptions in parts of Asia and remote areas) and are committed to protecting your privacy with the same care we give to packaging our Begonia Tubers and Blueberry Plants.

1. Information We Collect

We collect information that helps us provide our services and enhance your gardening shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed through our secure payment gateways), and telephone number if provided.
• Order Information: Details about the products you purchase, such as Apple Trees, Dahlia Tubers, or Flower Bulbs.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Records of correspondence when you contact our support team at [email protected].

2. How We Use Your Information

We use your information to provide and improve our services:

• Process your orders for Fruit Trees, Berry Plants, and other gardening products
• Arrange shipping and provide order confirmations
• Communicate with you about products, promotions, and gardening tips
• Provide customer support and respond to inquiries
• Screen orders for potential risk or fraud
• Improve our website and product offerings
• Comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and only share your information in limited circumstances:

• Service Providers: We share information with third parties who help us provide our services, such as payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the careful packaging of our Crocus Bulbs and Lily Bulbs:

• We store data on secure servers with appropriate technical and organizational measures.
• Payment information is encrypted using SSL technology and processed by PCI-compliant payment processors.
• While we implement robust security measures, no electronic transmission or storage is 100% secure. We continuously work to enhance our security practices.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like a garden that grows with careful attention, our website uses cookies to enhance your experience:

• Essential Cookies: Required for basic functions like processing payments and managing your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our website to improve its functionality.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve gardeners worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Bulb Garden Store with your gardening needs and your personal information. We’re committed to protecting both with the same level of care and attention.

Happy gardening!
The Bulb Garden Store Team